COM 3505 Management Information Systems


This course provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. While the importance of information systems for organizations is emphasized, the course identifies different types of information systems used in organizations.

  • To examines the role of information systems in supporting administrative operations, decision-making, and overall strategic initiatives.
  • To focus on the development of information systems and challenges faced by organizations in managing and using information systems.

Upon completion of this course, the students will be able to:

  • understand role of information systems and different types of information systems used in organizations
  • examine how information technologies can be exploited to gain competitive advantage for organizations
  • understand ethical and social issues related to information systems
  • identify different technologies used in information systems
  • Understand different system development approaches that can be used to develop information systems.

1. Information systems in global business today
1.1 The role of information systems in business today
1.2 Perspectives on information systems
1.3 Contemporary approaches to information systems

2. E-business: How businesses use information
2.1 Business processes and information systems
2.2 Types of information systems
2.3 Systems that span the enterprise
2.4 The information systems function in business

3. Information systems, organizations, and strategy
3.1 Organizations and information systems
3.2 How information systems impact organizations and business firms
3.3 Using information systems to achieve competitive advantage
3.4 Using systems for competitive advantage: Management issues

4. Ethical and social issues in information systems
4.1 Understanding ethical and social issues related to systems
4.2 Ethics in information society
4.3 The moral dimensions of information systems

5. IT infrastructure and emerging technologies
5.1 IT infrastructure
5.2 Infrastructure components
5.3 Contemporary hardware platform trends
5.4 Contemporary software platform trends
5.5 Management issues

6. Foundations of business intelligence: Databases and information management
6.1 Organizing data in a traditional file environment
6.2 The database approach to data management
6.3 Using databases to improve business performance
6.4 Managing data resources
7. Securing information systems
7.1 System vulnerability and abuse
7.2 Business value of security and control
7.3 Establishing a framework for security and control
7.4 Technologies and tools for protecting information resources

8. Achieving operational excellence and customer intimacy: Enterprise applications
8.1 Enterprise systems
8.2 Supply chain management systems
8.3 Customer relationship management systems
8.4 Enterprise applications: New opportunities and challenges

9. E-commerce: Digital markets, digital goods
9.1 Electronic commerce and the Internet
9.2 Electronic commerce
9.3 M-commerce
9.4 Electronic commerce payment systems

10. Managing Knowledge
10.1 The knowledge management landscape
10.2 Enterprise-wide knowledge management systems
10.3 Knowledge work systems
10.4 Intelligent techniques

11. Building information systems
11.1 Systems as planned organizational change
11.2 Overview of systems development
11.3 Alternative systems-building approaches
11.4 Application development for the digital firm

Lectures, seminars, course manuals, workshops, assignments, self study.

Management Information Systems – Managing the Digital Firm, Kenneth C. Laudon and Jane P. Laudon, 12th Edition, Prentice Hall, 2012.