Student Grievance Handling Mechanism

The Grievance Committee of the External Degrees and Extension Courses Unit was established in 2021 under the supervision of the Director of EDECU. Most commonly external students face difficulties and obstacles during their academic period. EDECU continually follows and maintains an effective procedure for providing accurate information and resolving such difficulties faced by students. EDECU mainly focus on students and they always give priority to discussing the student’s own problems in an easy and appropriate way.

Modes of Submitting Student Grievances

1. Over the phone
2. E-mail
3. Letters
4. Suggestions & Complaint Box
5. Student request form

Contact us

Telephone – 011-3132496

E-mail –

Address – External Degrees and Extension Course Unit
                  University of Sri Jayewardenepura
                  No 616, Ellawala Building
                  High Level Road
                  Wijerama, Nugegoda

Counselling Service

Student Counselors

External Degrees and Extension Courses Unit provides the service of one student counselor to assist students to resolve their psychological and personal matters. The counselor provides her service physically and through emails and telephone.

Counseling Unit of EDECU

Ms. Nipuni Kaushalya
Telephone – 011 5929793
E-mail        –
Consultation Hours – Tuesday and Thursday from 9.00am to 3.00pm

Academic Counselors

The Academic Counselors of relevant degree programmes assist students of the External Degrees and Extension Courses Unit to make educational and career decisions.